❓ FAQ - QuickCrave

🍔 1. How do I place an order?

Simply browse the menu, add items to your cart, and proceed to checkout.

💳 2. Which payment methods are supported?

QuickCrave supports:

• UPI (GPay, PhonePe, Paytm)
• Cards
• Net Banking
• Cash on Delivery (if available)

🕒 3. How long does delivery take?

Delivery time depends on your location and restaurant preparation time. Estimated delivery time is usually shown during checkout.

❌ 4. Can I cancel my order?

Orders can only be cancelled before preparation begins. Once prepared, cancellation may not be possible.

💰 5. When will I receive my refund?

Approved refunds are usually processed within 3–7 business days depending on the payment provider.

🔐 6. Is my payment information secure?

Yes. Payments are securely processed using trusted payment gateways like Razorpay.

📦 7. How can I track my order?

You can check your order status in the Orders section of the app/website.

📞 8. How do I contact support?

You can contact QuickCrave support through the Contact Us page or app support section.

📱 9. Do I need to create an account?

Yes, an account may be required for placing and managing orders.

🚫 10. What if an item is unavailable?

If an item becomes unavailable, you may receive a replacement suggestion, refund, or order update.